I came to this particular Lee Myles transmissions based upon several reviews I read from the Internet. Being still skeptical I expected the reviews were overrated. However, after being a customer I am one of the many that applaud this family owned business. Joe took care of me from beginning to end, from totally evaluating my car, explaining to me in detail what had to be done, to something very simple as offering me a cup of coffee. It's sad to say that this type of professionalism is more rare than likely these days. My car runs great!